Shipping & Payment
Order Value | Shipping Costs | Delivery Time* |
---|---|---|
Under CHF 70.- | CHF 5.90 | Order by 6:00 PM: Delivery on the next business day (Monday–Friday) |
From CHF 70.- | Free | Order by 6:00 PM: Delivery on the next business day (Monday–Friday) |
*Delivery is handled by the Swiss Post AG.
Please note that shipping costs and delivery conditions may vary depending on the product. Some products have different shipping costs and thresholds for free delivery, e.g., shipping costs of CHF 5.90 and free delivery from CHF 70.-.
Payment Methods
TWIN
If you choose to pay via TWINT, you will be redirected directly to TWINT at the end of the ordering process.
We usually receive your payment within a few minutes and your order will be processed immediately.
Refund:
In the case of refunds, the credit will be made to the TWINT account you used. You can decide for yourself at TWINT whether the amount is deposited in your TWINT account or transferred back to your bank account.
Payment via TWINT is not possible?
If the payment cannot be completed, you should first check your payment limit stored with TWINT.
Credit card
Payment:
With us you can pay conveniently and securely with your credit card. We accept credit cards from MasterCard, Visa and American Express.
Refund:
In case of refunds, the amount will be credited to the credit card originally charged.
Security when paying by credit card:
Your credit card details are transmitted using SSL encryption. This high security standard means that purchasing from Fitgrade using a credit card is safe.
The invoice
Payment:
You will receive an invoice from us with an enclosed payment slip. You can pay the amount within 30 days . The fee for this is CHF 2.00 . The availability of this payment method depends on the amount of your order and your credit rating.
Refund:
In case of refunds, the amount will be credited to the original account.
PayPal
If you choose to pay via PayPal, you will be redirected directly to PayPal at the end of the ordering process.
If you are already a PayPal customer, you can log in there with your user data and make the payment. Are you new to PayPal? Then you can log in as a guest or open a PayPal account and then confirm the payment.
We usually receive your payment within a few minutes and your order will be processed immediately.
Refund:
In the case of refunds, the credit will be made to the PayPal account you used. You can decide for yourself at PayPal whether the amount is deposited in your PayPal account or transferred back to your bank account.
PayPal is not available as a payment method?
Unfortunately, we cannot manually influence the selection of payment methods offered. We ask for your understanding if we are unable to offer purchase via PayPal for an order.
Apple Pay
If you choose to pay with Apple Pay, you will be redirected directly to Apple Pay at the end of the ordering process.
To use the service, you must first set it up on your Apple device. You can find more information here .
We usually receive your payment within a few minutes and your order will be processed immediately.
Refund:
Refunds will be credited to the original payment method you used.
Apple Pay cannot be selected as a payment method?
Apple Pay can only be used on Apple devices. To use the service, you should generally use the Safari browser .
Google Pay
If you choose to pay via Google Pay, you will be redirected directly to Google Pay at the end of the ordering process.
To use the service, you must first set it up on your Android smartphone. You can find further information here .
We usually receive your payment within a few minutes and your order will be processed immediately.
Refund:
Refunds will be credited to the original payment method you used.
Google Pay cannot be selected as a payment method?
Google Pay can only be used on an Android smartphone. To use the service, you need at least version Android 4.4 (“KitKat”) on your smartphone.